Effective Date: [To be updated]
Giani.ai is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data and content as part of our AI-powered document processing services delivered through Microsoft Word and PowerPoint add-ins, and our web platform.
1. Data Collection & Use
Types of Data Collected:
- User Profile Information: Username, email, and Microsoft ID (if applicable).
- Uploaded Content: Documents uploaded by users (e.g., PDF, DOCX, PPTX, CSV, Excel, images), including extracted text, summaries, and embeddings.
- Usage Data: API call logs, action logs (e.g., login, logout, document upload), session IDs, client IP address, user agent, and client type (web or add-in).
Purpose of Data Use:
- Account creation, authentication, and identification
- Delivering Giani.ai services (summarization, search, categorization)
- Monitoring service use, analytics, and fair use enforcement
- Debugging and performance optimization
Sensitive Personal Data:
- We collect name and email, which are PII.
- We process uploaded content as-is. If the content contains sensitive information, it is handled only for providing services and not analyzed separately.
Model Training:
Important: Giani.ai does not train any models on client data.
2. Data Storage & Retention
Data Storage:
- All data is stored in Microsoft Azure Blob Storage and PostgreSQL databases within Azure.
- Data residency preferences of clients are honored.
Data Retention:
- Data persists as long as projects exist in Giani.ai.
- Default deletion timeout is 12 months unless client specifies a different timeline.
Data Deletion:
- Users may delete projects at any time.
- Upon deletion, all related files, logs, embeddings are permanently deleted.
- Client-specific deletion timelines can be implemented.
Backups:
Data is backed up within Azure; deletion requests apply to backups.
Account Termination:
Data is retained for 12 months post-termination or as per client agreement.
3. Data Security Measures
Encryption:
- In Transit: All communication is encrypted over HTTPS.
- At Rest: Microsoft Azure provides encryption by default for Blob Storage and databases.
- PowerPoint add-in uses end-to-end encryption.
Access Controls:
- Data is accessed only via application logic on authenticated requests.
- Giani.ai personnel do not access individual documents unless necessary for abuse prevention or customer support.
Security Testing:
Basic Azure security assessments are planned.
Additional Protections:
Authentication uses JWTs with refresh token rotation.
4. Data Sharing & Transfers
Third Parties and Sub-Processors:
- Microsoft Azure: Data hosting, processing, and AI services.
- Anthropic and Google Gemini (Optional): Additional AI models. Usage is always disclosed to users.
Prohibited Providers:
Chinese LLMs (e.g., DeepSeek) are not used.
International Transfers:
Data remains within agreed geographical confines per client.
Disclosure:
We may disclose data to comply with legal requirements.
Monetization:
Important: Giani.ai does not sell or monetize user data.
5. Cookies and Tracking
Cookies Used:
- accessToken and refreshToken cookies are used for authentication.
- Cookies are HttpOnly, Secure, and SameSite=None.
Analytics and Tracking:
- Application tracks API usage, session activity, and feature usage via internal logging.
- Data is used only for service improvement and abuse prevention.
Opt-Out:
Tracking is essential for security and subscription monitoring; opt-out is not available.
Third-Party Trackers:
No external analytics or trackers are embedded.
6. User Rights & Controls
Access and Export:
- Project data is accessible within the Giani.ai platform.
- Full data export is not currently supported.
Correction:
Users may request updates to profile information by contacting customer support.
Deletion:
- Users can delete documents and projects at any time.
- For full account and data deletion, users must contact us at info@giani.ai.
7. Additional Information
Data Ownership:
Users retain full ownership of their uploaded content and derived results.
Age Restrictions:
Giani.ai is intended for professional adult users in B2B contexts only.
Policy Updates:
We may update this policy from time to time. Changes will be communicated via email or in-app notification.
Contact Information:
For any privacy-related inquiries, please contact us at:
Email: info@giani.ai
Address:
Longani Consulting LLC
Shams Business Center
Sharjah, UAE
Last Updated: 11/25/2025