Support & Help

Need help? We're here for you. Simple answers to common questions.

Send us a Message

We'll get back to you as soon as possible.

Typically responds within 24 hours. You can also email us directly at info@giani.ai

Frequently Asked Questions

Upload your project documents and our AI creates a unified knowledge base. Get instant answers, onboarding guides, and PowerPoint integration to work faster.

We support PDF, Word, PowerPoint, Excel, and text files. Our AI extracts information to provide insights.

Yes! We use encryption and secure servers. Your data stays private to your organization.

Most users see value within the first day. Upload documents and start getting AI-powered insights immediately.

Absolutely. You can export your data anytime. You maintain full control.

Early access to all features with dedicated support and direct feedback channels.